TIFCO Privacy Policy (California Residents/CCPA)
Last Updated: May 28, 2026
This California Privacy Policy describes how TIFCO ("Company," "we," or "us") collect and process personal information about our consumers who reside in California. The California Consumer Privacy Act ("CCPA") requires us to provide our California consumers with a privacy policy that contains a comprehensive description of our online and offline practices regarding our collection, use, and sharing, of personal information, along with a description of the rights they have regarding their personal information. This California Privacy Policy provides the information the CCPA requires, together with other useful information regarding our collection and use of personal information. Any terms defined in the CCPA have the same meaning when used in this policy.
This California Privacy Policy does not apply to our collection and use of personal information from residents outside of California. Consumers residing in other locations should see our general privacy policy at: tifco.com/privacy.
Personal Information Collected
We collect and use information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Personal information does not include:
- Publicly available information, including from government records, through widely distributed media, or that the consumer made publicly available without restricting it to a specific audience.
- Lawfully obtained, truthful information that is a matter of public concern.
- Deidentified or aggregated consumer information.
- Information excluded from the CCPA's scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), clinical trial data, or other qualifying research data; or
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act.
Personal Information Categories
The chart below identifies the categories of personal information we collected from our consumers within the last 12 months.
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | A name, address, phone number, email address, date of birth or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) ("California Customer Records") |
A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | YES |
| C. Protected classification characteristics under California or federal law ("Protected Classes") |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, reproductive health decision-making, military and veteran status, or genetic information (including familial genetic information). | NO |
| D. Commercial information | Records of personal property, products, or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| E. Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | NO |
| F. Internet or other similar network activity | Activity on our websites, mobile apps, or other digital systems, such as internet browsing history, search history, system usage, electronic communications with us, postings on our social media sites. | YES |
| G. Geolocation data | Location information from your device or generated based on IP address. | YES |
| H. Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information, including customer service call monitoring where permitted by law. | NO |
| I. Professional or employment-related information | Job title, company name, business email address, business phone number, and other related information. | YES |
| J. Non-public education information (20 U.S.C. Section 1232g, 34 C.F.R. Part 99) ("FERPA Information") |
Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | NO |
| K. Inferences drawn from other personal information | Predictions about your interests and preferences. | YES |
Sensitive Personal Information
Under the CCPA, certain types of personal information are considered "sensitive" personal information and require additional data privacy rights and obligations. TIFCO collects account login, account number, precise geolocation, and financial and other payment information (e.g., credit card information), which may be considered sensitive personal information under the CCPA. We only collect this sensitive personal information for limited purposes, such as to perform the services requested, to prevent, detect and investigate security incidents, to resist malicious, deceptive, fraudulent or illegal actions and prosecute those responsible, and for other permitted purposes ("Permitted SPI Uses"). Because TIFCO uses this sensitive personal information for Permitted Uses, there is no need for it to provide a Limit Use and Disclosure of Sensitive Personal Information right under the CCPA.
Sources of Personal Information
We obtain personal information from the following categories of sources:
- Directly from you, such as from the forms or other information you provide to TIFCO.
- Indirectly from you, such as from your interactions with TIFCO's websites, mobile applications, social media platforms, store visits, reward program participation, or customer service programs.
- From our service providers, such as order fulfillment and shipping providers, customer service support providers, and advertising networks.
- Other customers, such as from referral programs.
How We Use Personal Information
Personal Information Collection, Use, and Disclosure Purposes
We may use and disclose the personal information we collect to advance TIFCO's business and commercial purposes, specifically to:
- Develop, offer, and provide you with our products and services.
- Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or to comply with legal requirements.
- Fulfill the purposes for which you provided your personal information or that were described to you at collection, and as the CCPA otherwise permits.
- Improve our products or services, marketing, or customer relationships and experiences.
- Notify you about changes to our products or services.
- Administer our systems and conduct internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
- Protect our Company, employees, or operations.
- Manage your consumer relationship with us, including for:
- online account creation, maintenance, and security; and
- reaching you, when needed, about your account.
- Perform data analytics and benchmarking.
- Administer and maintain TIFCO's systems and operations, including for safety purposes.
- Comply with all applicable laws and regulations.
- Exercise or defend the legal rights of TIFCO and its employees.
- Respond to law enforcement requests and as required by applicable law or court order.
Additional Categories or Other Purposes
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. If required by law, we will also seek your consent before using your personal information for a new or unrelated purpose.
We may collect, process, and disclose aggregated or deidentified consumer information for any purpose, without restriction. When we collect, process, or disclose aggregated or deidentified consumer information, we will maintain and use it in deidentified form and will not attempt to reidentify the information, except to determine whether our deidentification processes satisfies any applicable legal requirements.
Disclosing, Selling, or Sharing Personal Information
Business Purpose Disclosures
We may disclose the personal information we collect to third parties for the business purposes described in the Personal Information Collection, Use, and Disclosure Purposes section and in the list below, such as to support our business functions. For example, we may disclose your address to our shipping carrier to deliver your order.
We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, prohibit using the disclosed information for any purpose except performing the contract, and meet the CCPA's other contract requirements for engaging service providers or contractors.
The list below identifies the personal information categories we disclosed to service providers or contractors for a business purpose over the preceding 12 months and the specific business or commercial purpose for disclosing that information.
- Identifiers to United Parcel Service, Federal Express, and similar parcel and freight carriers to deliver your orders to you.
- Identifiers and Personal Information to PNC Bank, FIS Global to process your payments.
- Internet or other similar network activity to Google Analytics.
Your Rights and Choices
If you are a California resident, the CCPA grants you the following rights regarding your personal information:
| The Right to Know |
You have the right to request any or all of the following information relating to your personal information we have collected and disclosed in the last 12 months, upon verification of your identity:
|
|---|---|
| The Right to Request Deletion | You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions. |
| The Right to Opt Out of Personal Information Sales | You have the right to direct us not to sell personal information we have collected about you to third parties now or in the future. |
| The Right to Non-Discrimination | You have the right not to receive discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner. |
| "Shine the Light" | California residents that have an established business relationship with TIFCO have rights to know how their information is disclosed to third parties for their direct marketing purposes under California's "Shine the Light" law. (Civ. Code § 1798.83) |
How to Exercise Your Rights
Exercising Your California Consumer Rights
To exercise the rights described above, please submit a verifiable request to us by either:
- Calling us toll free at (800) 868-4326; or
- Emailing us at tifco@tifco.com
Please describe your request with sufficient detail so we can properly understand, evaluate, and respond to it. We endeavor to substantively respond to a verifiable request within 45 days of its receipt.
Verification Process and Authorized Agents
Only you, or someone legally authorized to act on your behalf, may make a Consumer Rights Request related to your personal information. The authorized agent must provide a letter signed by you confirming the agent has permission to submit a request on your behalf or must provide sufficient evidence to show that the authorized agent has been lawfully vested with power of attorney.
We cannot respond to your Consumer Rights request if we cannot verify your identity or authority to make the request and confirm the personal information relating to you. We will only use personal information provided in the request to verify the requestor's identity or authority to make the request.
Privacy Policy Changes
We reserve the right to update this California Privacy Policy at any time. If we make any material changes to this Policy, we will update the policy's effective date.
Contact Information
If you have any questions or comments about this policy, the ways in which we collect and use your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:
Phone: (800) 868-4326
Email: tifco@tifco.com
If you need to access this Privacy Policy in an alternative format due to a disability, please contact tifco@tifco.com or (281) 571-6000.